Last updated: July 27, 2026
This policy explains what Healio Peptides collects when you use healiopeptides.com, why we collect it, and what we do with it. It covers the website and any order placed through it.
Information we collect
When you place an order, create an account, or contact us, we collect:
- Contact and delivery details: name, email address, phone number, billing address, shipping address.
- Order records: what you bought, order totals, order status, and tracking information.
- Messages you send us through the contact form, by email, or in an affiliate application.
- Account details, if you create an account: username, an encrypted password, and any saved addresses.
- Basic technical data recorded by the site and its server logs: IP address, browser type, and the pages you visited.
We do not see or store full payment card numbers. Card details go straight to our payment processor, which handles them under its own security standards. We receive a confirmation and the last few digits of the card, nothing more.
How we use it
- To process, fulfill, and ship your order.
- To send transactional email such as order confirmations, shipping notices, and receipts.
- To answer questions and handle support requests, including carrier claims.
- To keep the records that accounting, tax, and other laws require us to keep.
- To detect and prevent fraud and abuse of the site.
- To improve the store, based on which pages and products people actually use.
We send marketing email only if you ask for it. Every marketing email has an unsubscribe link. Unsubscribing does not stop the transactional email tied to an order you have already placed.
Who we share it with
We do not sell your personal information. We do not rent or trade it either.
We share only what is needed, and only with:
- Payment processors, to charge your card and handle any chargeback.
- Shipping carriers, to deliver your order and resolve delivery problems.
- Service providers that run parts of the site for us, such as hosting and email delivery. They may use the data only to provide that service to us.
- Government or law enforcement agencies, when the law requires it or when we need to protect our legal rights.
Cookies
The store uses the cookies it needs to work: keeping your cart, keeping you signed in, and remembering that you completed the age acknowledgement. Blocking these in your browser will break parts of the site.
We do not currently run third-party advertising trackers. If that changes, this page will be updated to say so.
Data security
The site runs over HTTPS, passwords are stored hashed rather than in plain text, and access to order data is limited to the people who need it. No method of sending data over the internet is completely secure, so we cannot promise absolute protection.
How long we keep it
Order and transaction records are kept for as long as tax and accounting rules require, which is normally several years. Contact messages and affiliate applications are kept while they are still useful and then deleted. Account data stays until you ask us to close the account.
Your choices and rights
You can ask us to show you the personal information we hold about you, correct anything that is wrong, or delete it. Email support@healiopeptides.com and tell us what you want done.
Depending on where you live, you may have further rights under state privacy law, including the right not to be treated differently for exercising them. We may have to keep some records after a deletion request when the law requires it, for example order records used for tax reporting.
Age
This site is intended for adults 21 and over. We do not knowingly collect information from anyone under 18. If you believe a minor has given us information, email us and we will delete it.
Changes to this policy
We may update this policy. The date at the top shows when it last changed. Continuing to use the site after a change means you accept the updated version.
Contact
Questions about privacy go to support@healiopeptides.com.